This article is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. If you think you may have a medical emergency, call your doctor or 911 immediately.
For routine medical care that requires an in-person visit – primary care exams, dental work, behavioral health counseling, vaccinations, women’s health, pediatric care – Pasadena patients on Medi-Cal or with limited income can access a community health center near Old Town. For follow-up care between clinic visits, Doctor2me physicians visit at the patient’s home, with referrals back to the community clinic when in-person services are needed. The in-home medical services overview describes what’s covered at home.
ChapCare – the operating name of Community Health Alliance of Pasadena – is a Federally Qualified Health Center (FQHC) at 1855 N Fair Oaks Avenue, Suite 200, in Pasadena, California, Los Angeles County. The organization now operates as part of AltaMed, branded “ChapCare by AltaMed” on its official social channels.
According to the organization’s official LinkedIn page, ChapCare was founded in 1995 by a group of community residents, city officials, and health care agencies to establish primary healthcare services for low-income, uninsured residents in Pasadena. It began providing medical services in 1998 and dental services in 2001.
The organization is a 501(c)(3) nonprofit with EIN 95-4536824, recognized by the Health Resources and Services Administration as a Health Center Program grantee under 42 U.S.C. 254b. Its providers are deemed Public Health Service employees under 42 U.S.C. 233(g)-(n).
Clinic Snapshot
| Detail | Value |
| Address | 1855 N Fair Oaks Avenue, Suite 200, Pasadena, CA 91103 |
| County | Los Angeles |
| Phone | (626) 398-6300 |
| Toll-Free | 1-888-499-9303 |
| Legal Name | Community Health Alliance of Pasadena |
| Operating Name | ChapCare (also “ChapCare by AltaMed”) |
| Now Part Of | AltaMed Health Services |
| Facility Type | Federally Qualified Health Center (FQHC) |
| HRSA Designation | Yes (Health Center Program grantee under 42 U.S.C. 254b) |
| Tax Status | 501(c)(3) nonprofit (EIN 95-4536824) |
| Founded | 1995 |
| First Medical Services | 1998 |
| First Dental Services | 2001 |
| Network Size | 8 health centers in the San Gabriel Valley |
| Annual Patient Volume | 15,000+ patients, 64,000+ visits per year |
| Languages | English, Spanish |
What Type of Facility Is ChapCare?
ChapCare is a Federally Qualified Health Center (FQHC) – a category of community health center receiving federal funding to serve patients in medically underserved areas. FQHCs accept patients regardless of ability to pay, with sliding fee scales tied to income.
The clinic describes itself on its Yelp specialty page as “the San Gabriel Valley’s medical home for children and adults, providing a full range of quality medical services at eight health centers conveniently located throughout the community.”
According to the organization’s LinkedIn profile, ChapCare provides over 64,000 primary healthcare visits annually to over 15,000 patients.
How Did ChapCare Start?
According to Pasadena Now’s coverage of ChapCare’s 25th anniversary, the organization was formed in 1995 when “a group of community leaders, elected officials, property owners and neighbors of the Northwest Pasadena area decided to form the Community Health Alliance of Pasadena after seeing health inequities in the neighborhood. They wanted to create a place where they would receive the medical care they needed.”
The clinic began providing medical services in 1998 and added dental services in 2001. By 2023, ChapCare had grown to serve not only Pasadena but also Monrovia, El Monte, and South El Monte.
Former CEO Margaret Martinez and Interim CEO Deyner Zapata both spoke at the 25th anniversary celebration in January 2023. The organization has since been acquired by AltaMed Health Services, the largest independent FQHC in the United States.
What Services Are Available at ChapCare Fair Oaks?
The Fair Oaks location offers a full range of medical, dental, behavioral health, and pharmacy services. From ChapCare’s LA County Network of Care listing and its findhelp.org program profile:
Primary Medical Care
- Physical examinations for adults, adolescents, and children
- Chronic disease management (asthma, diabetes, hypertension)
- Communicable disease screening
- HIV/STD screening
- Immunizations
- Vision and hearing testing
- Family planning
- Prenatal and pediatric care
- Geriatrics
Specialty Services
- Cancer screening
- Retinal screenings
- Pain management
- Podiatry
- Tele-dermatology
- Homeless services
- Optometry
- HIV specialty care
Women's Health
- Obstetrics & Gynecology
- Family planning
Behavioral Health
- Mental health counseling
- Psychiatry
- Substance abuse counseling
- Support groups
Dental Services
- Dental exams and teeth cleaning
- Gum treatment, fluoride treatment, sealants
- X-rays, fillings, pulpotomys
- Simple extractions, crowns, spacers
- Bilingual care (English and Spanish)
On-Site Pharmacy
ChapCare Pharmacy operates on the first floor of the Fair Oaks location.
Other On-Site
- Lab and radiology services
- Arrangements for emergency services
- Medications and prescriptions
- Health insurance enrollment assistance
How Many Locations Does ChapCare Have?
According to its LinkedIn profile, ChapCare operates 4 health centers in Pasadena, 1 in Monrovia, and 3 in El Monte/South El Monte – 8 total. Per its contact page:
- ChapCare Fair Oaks – 1855 N. Fair Oaks Ave., Suite 200, Pasadena, CA 91103
- ChapCare Lincoln – 2055 Lincoln Ave., Pasadena, CA 91103
- ChapCare Lake – 1595 N. Lake Ave., Pasadena, CA 91104
- ChapCare Del Mar – 3160 E. Del Mar Blvd., Suite 100, Pasadena, CA 91107
- ChapCare Lime – 513 E. Lime Ave., Suite 102, Monrovia, CA 91016
- ChapCare Peck – 3703 Peck Rd., Suite A-C, El Monte, CA 91731
- ChapCare Vacco – 10408 Vacco St., Suite A, South El Monte, CA 91733
- ChapCare Garvey – additional location in the network
Not all services are available at every clinic – specialty services rotate across the eight locations.
What Are the Fair Oaks Location's Operating Hours?
Medical Clinic
Dental Clinic
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 7:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 7:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 1:00 PM
- Sunday: Closed
- Dental office closed for lunch Monday–Friday from 12:30 PM – 1:30 PM
Pharmacy
Note on operating status: Yelp lists the Fair Oaks location as “CLOSED” as of May 2026, and ZoomInfo’s organizational data noted that ChapCare planned to move offices in August 2025. However, findhelp.org’s profile was reviewed in March 2025 and shows the Fair Oaks location as actively serving patients. Patients planning a visit are advised to call (626) 398-6300 to confirm current status.
How Does Insurance and Payment Work?
ChapCare accepts:
- Medi-Cal
- Medicare
- Most private insurance plans
- Sliding Fee Discount for uninsured patients
According to the CDC NPIN listing, patients can access services on a sliding scale tied to income. For uninsured patients, ChapCare requires:
- Identification
- Proof of Los Angeles County residence
- Proof of income
The sliding fee scale is a defining feature of FQHCs – uninsured patients pay based on their income rather than full clinic rates.
How Does Insurance and Payment Work?
According to JWCH Institute’s published policy, at the footer of every page of its website: “No one is turned away due to lack of ability to pay for services or due to being uninsured. We also offer a sliding fee schedule for persons at or below 200% of Federal Poverty Income Guidelines.”
This means the clinic accepts patients across the insurance spectrum and uses a sliding fee scale tied to income for uninsured patients.
When Is Home-Based Care the Right Choice?
For follow-up care after a ChapCare visit, chronic condition management, medication reviews, and acute issues like infections that don’t require an ER trip, Doctor2me physicians visit at the patient’s home.
For older adults with mobility limitations who would benefit from regular check-ins without the trip to a clinic, in-home visits handle routine care directly at the patient’s address. Patients can choose a specific physician from the Doctor2me physician network when continuity with a known doctor matters.
What About Mobile Wound Care for Older Patients?
For patients with diabetes-related ulcers, post-surgical wounds, or pressure injuries that aren’t healing in expected timeframes, mobile wound care brings specialty wound treatment directly to the home or facility.
GotWound.Com, a mobile wound care service in the Doctor2me network, sends physicians to patients in homes and care facilities. The team uses amniotic membrane grafts – tissue from the inner layer of donated placenta, covered by Medicare Part B. Coverage extends across all 50 states.
What About Dementia Care Support for Families?
For families with an older parent receiving care at ChapCare who is also navigating cognitive change, dementia-focused care management adds an additional layer of family support.
Dementia Partner, based in West Hills, California, is listed in the Doctor2me network as a care management organization focused on dementia.
How Do Families Manage the Logistics of an Older Parent's Care?
For families coordinating care across an older parent’s life – medical care at ChapCare, home-based follow-ups through Doctor2me, and broader logistics around the parent’s home and property during a transition to long-term care – specialist coordination services help.
Senior Home Transitional Services is listed in the Doctor2me network as a resource for property and estate-related logistics during a senior’s transition phase.
Where Is ChapCare Fair Oaks Located?
ChapCare Fair Oaks is at 1855 N Fair Oaks Avenue, Suite 200, in Pasadena, in the same building that houses other public health-related clinics including the Wesley Health Centers – Andrew Escajeda Clinic (Suite G-151) and the Michael Antonovich Dental Clinic (Suite 1103). The location is in northern Pasadena, near the boundary with Altadena.
The clinic serves patients across Pasadena, Altadena, South Pasadena, Arcadia, La Cañada Flintridge, Sierra Madre, San Marino, and other San Gabriel Valley communities.
